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Laptop U?

Nathan Heller’s new piece, “Laptop U: Has the Future of Higher Education Moved Online?” is a superb introduction to the debate concerning Massive Open Online Courses (MOOCs).

For those of you who have been off the grid, here is some background. In fall 2011, Sebastian Thrun and Peter Norvig of Stanford University offered a free online course on artificial intelligence. Much to their surprise, the course attracted more than 160,000 students, logging in from 190 different countries. If enthusiasts for MOOCs are right, that course will be remembered as the shot heard ’round the world, the beginning of the MOOC revolution. Indeed, Thrun gave up tenure at Stanford and founded Udacity, a company devoted to producing and disseminating MOOCs, famously declaring that in 50 years’ time, there would be no more than 10 higher education institutions in the world. While even Thrun—perhaps for fear of provoking resistance to his enterprise—has backed off from that prediction, enthusiasm for MOOCS has only grown. Udacity, Coursera, and the Harvard-M.I.T. led Edx have already enrolled millions of students. I have written about MOOCs here.

The most important reason people are excited about MOOCs is that they promise dramatically to decrease the cost of education. It is simply cheaper to offer an online course to 100,000 students than it is to offer a face-to-face course to 30 students. And while something may be lost in this scaling up, something is gained, too. Students can hear from rock star lecturers, learn at their own pace, listen to lectures in short chunks, rather than for an hour and a half at a time, receive almost instant feedback on assignments, and participate in online forums with an enormously diverse group of students. Alex Tabarrok, an economist at George Mason University and a co-founder of MRUniversity, ably explains some of the advantages here.

Yet Heller’s article, though it records the promises of MOOCs, also offers some reason for skepticism.

First, some MOOC enthusiasts do not seem to understand how education works. Heller observes that “comedians record their best performances for broadcast and posterity,” and asks “why shouldn’t college teachers do the same?” After all, “the basis of a reliable education, it would seem, is quality control, not circumstance.” But that isn’t true. Any teacher knows that circumstances matter: the characteristics of a particular generation of students, the qualities of the kinds of students one’s own college or university attracts, what is going on at the moment on campus or off, the chemistry of a particular group, and the strengths and weaknesses of individuals in it.

Good teaching calls not only for a grasp of general principles but attentiveness to the particulars. It requires prudence. A professor teaching 100,000 students, much less a recording of a professor teaching 100,000 students, is not in a position to exercise that virtue. Heller, who seems to be playing devil’s advocate early in the article, gestures at the importance of circumstance in teaching later in his piece, describing a face-to-face lecture he sits in on and the “strange transaction of watching someone who watches back, the eagerness to emanate support. Something magical and fragile was happening here, in the room.”

Magic is the wrong word, leaving the user vulnerable to Kevin Carey’s snark: “If the traditional college value-add boils down to intuiting the light in students’ eyes they’re in deep trouble.” But Carey, director of the Education Policy Program at the New America Foundation, is himself naïve if he scoffs at the idea that having a teacher or mentor who knows you is a “value-add.”

Second, MOOC enthusiasts sometimes exaggerate how innovative MOOCs are. For example, Heller reports on Harvard classicist Gregory Nagy’s reasons for thinking that “multiple-choice questions,” which are forced on him by the constraints of having to grade so many students, “are almost as good as essays.” One reason is that “The online testing mechanism explains the right response when students miss an answer. And it lets them see the reasoning behind the correct choice when they’re right.” That is what we in the education biz used to call “an answer key.”

One would not expect conservatives to be enthusiastic about MOOCs, which tend to involve more screen time and less reading, more multiple choice tests and fewer, if any essays, and more, not fewer, concessions to a student’s inability to pay attention for long periods of time. But some are excited about MOOCs because they promise, as Roger Kimball says, “to rip through the educational status quo, performing for that fetid redoubt a service similar to that performed by Hercules for Augeas, he of the largest and untidy stables.”

Colleges and universities, Kimball suggests, have largely been taken over by the left, and so there is no reason to mourn and some reason to celebrate the possibility that online learning will put many of them out of business. Thus a relative traditionalist like William Bennett is on Udacity’s advisory board, embracing Udacity in part because “traditional American higher education prides itself on a false promotion of diversity, opportunity and excellence.”

I am not a proponent of what Kevin Carey calls “MOOC denialism.” But it is a mistake to embrace MOOCs as readily as conservatives have thus far. For one thing, MOOC proponents have absolutely nothing to say about the purpose of education. MOOC companies simply offer menus from which students choose. Conservatives who have in the past allied themselves with proponents of liberal education should be skeptical that MOOCs will advance rather than further weaken liberal education. For another thing, if Thrun is even half right, we can expect the institutions that dominate the future of higher education to be the high-prestige places like Harvard, Berkeley, Wesleyan and others that have a national or international brand. It hardly seems likely that such institutions are going to help turn a false promise of diversity into a true one.

The hope that technological innovation will somehow enable conservatives to win a war they have been losing in the field of higher education is really a symptom of despair. If even a bit of a story like this one about Swarthmore is true, this despair is understandable (though Swarthmore is among the institutions least likely to suffer any damage from online competition). But without neglecting the possibility that MOOCs or some other version of online education may really make a decent education more widely and cheaply available, conservatives like Kimball should not act like spurned lovers, crying out that if they can’t have higher education, then nobody will. In cheering for a flood that will sweep away their enemies, they risk sweeping away what remains of liberal education and of intellectual diversity in the academy.



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